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“IAGR is extremely grateful for Fabio Macorin’s willingness to dedicate his extensive talents to representing South America at a pivotal time for gaming regulation across the region,” said IAGR Vice President Brian Krolicki.

“He brings a powerful combination of expertise in law enforcement, financial crime prevention and regulation to IAGR. His 17 years with the federal police and his leadership in building Brazil’s new regulated betting market give him a unique perspective on combatting the illegal market, strengthening AML controls and advancing regulatory cooperation. He is an ideal addition to the IAGR board of trustees and will be a tremendous asset to our global community.”

The IAGR Conference is themed “Steady Hands, Changing Ground: Advancing Regulation in a Connected World”. It will examine how regulators and other stakeholders can enhance regulatory oversight in the face of constantly evolving technology, markets and risks. Sessions will focus on strengthening cross-jurisdictional cooperation and developing more effective regulatory responses to the rapid transformations within the global gaming and betting landscape.

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Satisfaction with existing tools scored an average of 6 out of 10. Co-author Gali Hartuv, CEO and co-founder at WarriorLab described this “middling satisfaction” as “the most expensive kind”.

While VIP managers welcomed AI for prioritising their workload, the report suggested they remained cautious about delegating a final judgment to opaque automated systems. 

The report’s authors noted that VIP managers “are not asking to be replaced” but desire tools that assist by triaging and pointing out priority players, while humans maintain relationship control and make final decisions.

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“Our ambition, as we outlined in March, has always been to change the trajectory of our land-based business, which I think we now have done. Our ambition is now to continue to take market share in the land-based casinos.”

The CEO highlighted the synergies between Sun International’s land-based and online operations, with the potential of capturing more of its existing customers’ online activity.

“We look increasingly at our business as one customer ecosystem or one customer platform, if you will,” he added. “I keep saying that SunBet probably wouldn’t be where it is today without a land-based business, and a land-based business probably wouldn’t be where it is today without SunBet.